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Terms and Conditions

August 23, 2022, 8:58:21 AM

Last Updated : 

Terms and Conditions


By using the Platform and the Services, you assent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Platform.

Personal Information

As part of the registration process on the Website/App, VC19 may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site or App you visit/access.


Services of the Website/App would be available to only select geographies in Tamil Nadu, India. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site or App only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.

Account & Registration Obligations

All Beneficiary have to register and login for use the Website/App. You have to keep your account and registration details current and correct for communications related to your purchases from the Website/App. By agreeing to the terms and conditions, the beneficiary agrees to receive promotional communication and newsletters upon registration. The beneficiary can opt out either by unsubscribing in "My Account" or by contacting the customer service.


We have in place reasonable technical and security measures to secure the information collected by us.

We use vault and tokenization services from third party service providers to protect the sensitive personal information provided by you. The third-party payment gateway service providers are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.

Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.

Delete Account

You can delete your VC19 Account at any time.

  1. 1. Go to the My Profile

  2. 2. Scroll to Account Settings

  3. 3. Select Delete my Account

  4. 4. Follow the instructions to delete your account.

Recover your account

If you changed your mind or accidentally deleted your account, you might be able to get it back.


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